Shipping policy

At Matant Market, we aim to deliver your orders quickly and safely across Iraq.

Order Processing Time

All orders are processed within 24 hours after payment confirmation

Orders placed on Fridays or public holidays will be processed the next working day

Delivery Time

Estimated delivery times:

Baghdad: 1–2 business days

Other Iraqi Cities: 2–5 business days

Heavy or bulky items: May require additional delivery time depending on location

Shipping Fees

Shipping fees vary based on:

Delivery location

Size and weight of the items

Shipping cost will be communicated before confirming the order.

Order Tracking

After your order is dispatched, you will receive:

A message or call with shipping details

Tracking or delivery updates (if available from the courier)

Shipping Restrictions

Some products cannot be shipped to certain locations due to:

Hazardous material restrictions

Oversized or heavy load limitations

Remote-area access limitations

If any shipping issues occur, our team will contact you.

Damaged or Lost Shipments

If your order arrives damaged or does not arrive:

For lost packages, we will coordinate with the courier to resolve the issue

Incorrect Address

Matant Market is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

For questions or support with shipping:
📧 info@matantmarket.com